Privacy Policy

• Information you provide at signup: your name, mobile phone number, ZIP code, chosen notification radius, and, separately, whether you consented to informational event/account texts and whether you consented to marketing texts.
• Rewards activity: points earned and redeemed and related transaction details used to operate the loyalty program.
• Device information (mobile app only): if you install our app and enable push notifications, a push notification token so we can deliver alerts you opted into.
• Communication records: each of your two SMS consent statuses, the date and the exact consent wording you were shown for each, and your opt-out (STOP) requests, retained as compliance evidence.

• Operate the loyalty rewards program and track your points.
• Send you the event and rewards notifications you have opted into, by SMS or push.
• Verify your phone number by one-time passcode (a transactional security step).
• Respond to your requests and provide support.
• Maintain the security and integrity of the Service and meet legal obligations.

Our text program has two separate message types with two separate opt-ins, each collected on its own unchecked checkbox at signup:

• Event & account texts (informational) — truck and event alerts near you, event changes, order updates, and rewards/account notifications.
• Marketing & promotional texts — offers and promotions. We send these only to people who gave this specific consent; the informational opt-in never implies it.

Each type is sent only with its own consent, which you may withdraw at any time by replying STOP — STOP stops both types. Reply HELP for help. Message frequency varies. Message and data rates may apply, according to your mobile carrier plan. See our SMS Terms for full program details. Neither consent is a condition of signing up or of any purchase.

We do not sell your personal information, and we do not share your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. No mobile information is shared with third parties for marketing.

We share information only with service providers that operate the Service on our behalf — for example, our text-messaging provider (Twilio) to deliver messages, and our hosting and database provider (Supabase) to store your account — and only as needed to provide the Service. We may also disclose information where required by law or to protect our rights and the safety of others.

We keep your information for as long as your account is active and as needed to operate the rewards program. Consent and opt-out records are retained as required to demonstrate compliance, even after you opt out.

• Opt out of all text messages at any time by replying STOP.
• Adjust or disable push and event notifications in your account settings.
• Request access to, correction of, or deletion of your personal information by contacting us at support@pierogiesfactory.app.

The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above.

Questions about this policy? Email support@pierogiesfactory.app.